The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Free valet and self parking are available, and there's also an airport shuttle for a fee. Secrets Akumal Riviera Maya - Adults Only - All Inclusive features a winery, a full-service spa, and 3 outdoor pools. Indoor private spa tubs, free minibar items, and furnished balconies or patios are also standard. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception. Relish the seafood at Oceana, one of 7 onsite restaurants. Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. This 434-room, 5-star property welcomes business and leisure travelers with 3 outdoor pools, a winery, and a full-service spa. Secrets Akumal Riviera Maya - Adults Only - All Inclusive places you 6.6 mi (10.6 km) from Xel-Há Park and 8.3 mi (13.3 km) from Dos Ojos Cenote. I will be back for sure since it is such a beautiful surrounding and relaxing.and next time I will know to stay away from certain restaurants and go to the restaurants where the food was good. Now besides all that - the service at the pools and beaches was awesome and the drinks were very good. Japanese dinner was the only restaurant that all 13 agreed was perfect. French Restaurant two of had the Filet and it was tough and overcooked and service was soooo slow. Dinner at Italian restaurant - food was good - service was extremely slow. The only food that was awesome was the Burgers from Seaside Cafe and the breakfast buffet at Rainbow cafe. Plus took a long time to get served and they were not busy. The dinner options and quality of food was not the best.I was with 13 other people and we all dined at all of the different restaurants and found the service to be slow and 3 out of 5 dinners that I had were poor to be honest. I would of given an excellent rating if it wasnt for the food quality. Its an absolutely beautiful property and the staff and service was very good for the most part. Also traffic is heavy so leave early for the airport. We spoke with other couples who felt the same way. So save your money secrets are no longer what they advertised. We were even willing to down grade to a normal room to not be the swim up room in the first building with very loud neighbors but they wanted 200 more a night for that. They tried to charge us an additional 400 a night they keep all the ocean front buildings for this up sell technique they leaving you sitting at the desk waiting forever for a manager who never showed up so we walked away. The grounds are fabulous and staff around the resort great the front desk gave us the worst location even though we paid for an upgraded swim up room. Save your extra 2K because this was like a Carnival cruise line. There were 4 different huge employee parties going on the 5 days we were there one night had 3 different ones with all different loud music rowdy screaming and roped off a lot of the hotel grounds. It is no longer a quiet romantic vacation since ownership changed! They sell out to corporate parties. Guests may use the buffet in their own hotel.We have stayed at Secret hotels before. If there are children in your party, the adults-only areas of Bahia Principe Luxury hotels are excluded. Access to the facilities and restaurants of the Bahia Principe Luxury and Bahia Principe Grand hotels in the complex, except buffets.Guest Experience Service (Upon Request).Sports: boogie boards, gym and stretching.1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling.Children’s activities in the Mini-Club (4-11 years).International entertainment programs for adults and children (day and night).
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